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Articles on Success, Significance and the Evolving Role of Work

Story Signals: Why You Should Use Them

Every episode of Mr. Rogers’ Neighborhood began with a pan of the town, followed by a zoom into Mr. Rogers’ house.

Mr Rogers

You saw the traffic light blinking yellow. Then Mr. Roger’s walked in the door, changed into his famous sweater and sneakers and welcomed you into the day’s story.

Downton Abbey does this too. The Earl and yellow labrador walk toward Highclere Castle as the theme song summons you into its world.

The 1980s show, Cheers, excelled at this. Sometimes you want to go where everybody knows your name.

But I’m not talking about theme songs here. I’m talking about story signals.

If you have kids, you’ve suffered through numerous shows like Dora the Explorer or Barney in which each episode is essentially the same.

However, these shows are designed with formulaic story signals, because children are drawn in by the familiarity.

We are too.

Stories thrive when effective rituals and motifs are present and persistent.

Mr. Roger’s song and sweater are trust signals. They invite you in.

Downton’s opening signals sophistication and drama.

Podcasts try to do this with canned intro music and hosts donning DJ voices.

How are you building orienting signals into your story?

How are you fostering the familiar with your clients?

What are your story signals?

I’m trying to do this with daily story prompts like this one. I’m also trying to do this with design and presentation elements.

It’s a work in progress. The important thing is that you become aware of story signals so you can use them to grow your company, cause or career.

Why Using F-Words in Sales Leads to the Other F-Word

Do you use f-words when selling?3341384220_f3c9bd6691_z

Come on, admit it. I will if you will.

There are three f-words in the business world:

  • Facts
  • Figures
  • Features

Too many people and companies rely on these to persuade people to buy their products and services.

The problem with facts, figures and features is they speak to the left brain. Which triggers critical thinking. Which instigates argumentation.

Stories, on the other hand, speak to the right brain. Which triggers imagination. Which initiates possibility.

Instead of trying to convince others to do something, give them a story that helps them convince themselves.

Then, and only then, give them facts, figures and features that reinforce what they already believe.

When you use f-words to sell, it can set you up for another, far worse f-word: failure.

(Image by James Jordan)

Alice or White Rabbit? Your Role in Your Story’s Beginning

Alice was bored.

She was sitting beside her sister on the bank, when a white rabbit with pink eyes suddenly ran by. Talking to himself. Wearing a waistcoat and pocket watch.

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Every story has a beginning — an entrance — a rabbit hole that leads us into the story.

When it comes to storytelling for your business, your customers are Alice.

And you are a white rabbit.

If your story is entrancing, Alice will follow you in.

If not, you have one of two problems:

  1. You’re telling the right story to the wrong Alice, or
  2. You’re telling the wrong story to the right Alice.

It’s up to you to figure out which…

…before it’s too late!

(image by Jessie Owen)

How to Get Your Customers to Notice You

When I think of storytelling, I automatically think of the story I want to tell.

The one I want you to hear.

The one I hope connects with you.

You, on the other hand, are interested in a different story.

You’re interested in a story about you. Or someone like you.

My job, as a storyteller, is to see the world through your eyes. Hear the world through your ears. Taste, smell and feel the world, as you experience it.

Storytelling forces us to empathize.

In business, this is a true differentiator. Because so few do it.

In a world in which everyone is asking your customers to notice them, what if you were the one who noticed your customers?

And what if your customers felt this?

Narratives and stories are perfectly design to do this.

Facts, figures and features are not.

(ht Bernadette Jiwa)

THREE READS | November 14, 2014

Good storytellers are great readers.

Here are three interesting reads to get your juices flowing.

Why CEOs Must Be Masterful Storytellers | CEO.com

Screen Shot 2014-11-14 at 12.08.17 AMBest line in this article: “In a time of mounting performance pressure and growing uncertainty the use of narrative will make the difference between institutions that remain trapped in the metaphor of their past and those that grow stronger and evolve towards a new future.” Read on…

4 Storytelling Tips from the Co-creator of the Blockbuster Mystery Podcast “Serial” | Fast Company

Screen Shot 2014-11-14 at 12.08.00 AMWhy are people so hooked on this new podcast — sending it to the top slot of iTunes? Learn how This American Life producers, Sarah Koenig and Julie Snyder, ran a little experiment with long-form storytelling. And won. Read on…

You Don’t Need 8 Glasses of Water a Day | FiveThirtyEight

Screen Shot 2014-11-14 at 12.08.33 AMSo how much water do you really need? Read Emily Oster’s article to find out. Read on…

 

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