I’ve spent nearly all of my career in and around hospitals.
When you work in a hospital, it’s easy to lose sight of how the work you do impacts the lives of others. You just do your job.
This is especially true of physicians, nurses, technicians and other support staff. They can go days, months and sometimes years doing their job with little knowledge of what happens after a patient leaves the hospital.
This year, a patient decided to launch what she called, “The Thank You Project.” Imagine if one of your customers produced a video thanking you for the impact you’ve had on their life!
I could tell you about her story, but I won’t. We’re storytellers, you and I, right?
Enjoy this very moving and powerful story:
- What story are you telling through your work today?
- Is your work thank-you worthy?
- Are you offering transactions or transcendence to your customers?